Cancellation policy

All cancellations need to request and acknowledge via written communication by e-mail with our reservation department.

The request has to specify clearly the reservation number, date, guests and services associated to it.

In order to avoid the charge of 100% of the full reservation amount we accept cancellation 16 days previews to check in day. Any cancellation done 15 days before the check-in day will be charge as no show and we will charge 100% of the reservation amount.