All cancellations need to request and acknowledge via written communication by e-mail with our reservation department.
The request has to specify clearly the reservation number, date, guests and services associated to it.
In order to avoid the charge of 100% of the full reservation amount we accept cancellation 30 days previews to check in day. Any cancellation done 29 days before the check-in day will be charge as no show and we will charge 100% of the reservation amount.
The Sacred Dream Lodge Team